Privacy Policy
Last updated: January 2025
At JholaShop ("we", "us", or "our"), accessible from www.jholashop.com, the privacy of our visitors is one of our main priorities. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you consent to the practices described here.
1. Information We Collect
We may collect the following types of information when you visit or shop with us:
- Personal details — name, phone number, email address, and delivery address provided during checkout or inquiry.
- Order information — products purchased, order value, and payment status (we do not store full card or banking details).
- Device & usage data — IP address, browser type, pages visited, and time spent, collected automatically for analytics and security.
- Cookies — small files stored on your device to improve your browsing experience and remember preferences.
2. How We Use Your Information
- To process and deliver your orders accurately.
- To communicate about orders, offers, or customer support.
- To improve our website, products, and services.
- To prevent fraud and ensure the security of our platform.
- To comply with legal obligations.
3. Cookies & Tracking
JholaShop uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some parts of the website may not function properly as a result.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share data only with:
- Delivery partners, to fulfill your orders.
- Payment gateways, to process transactions securely.
- Legal authorities, if required by law.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
7. Children's Privacy
JholaShop does not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us so we can remove it.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of promotional communications at any time.
- Request details about how your data is being used.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept the updated policy.
JholaShop
📍 Kathmandu, Nepal
📞 9848437310
🌐 www.jholashop.com
